Customer help
- Pay with Credit/Debit Card
The available credit/debit card options are listed below.
This transaction is strongly secured and encrypted by Stripe.
Please note that our store does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
You also use Apple Pay if you are using Apple devices.
- Pay with Paypal
When placing an order with PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click “Pay with Debit/Credit Card” in the PayPal payment page and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
PROCESSING TIME
We’re a print-on-demand company so please allow 3 to 5 business days of processing time depending on the product type and our current volume before your order ships out. It takes time for our microfiber-polyester sheep to wool up us to produce amazing custom products that fit you
Orders placed over holidays and weekends will be processed in the following business days.
Please note that delivery of orders with more than one item may ship on different dates according to stock availability.
STANDARD SHIPPING
Shipping time for order:
- Normally, it takes 5-15 business days to deliver the package to USA.
- For others countries’ customers, please allow 15-20 business days of shipping time.
주문할 때 계정을 만들 수 있으며, 'my account' 페이지에서 직접 계정을 만들 수 있습니다.
배송 주소를 변경하려면 가능한 한 빨리 연락 주시기 바랍니다 그리고 우리는 당신이 정확한 주소에 당신의 순서를받을 수 있도록 도울 것입니다.
주문이 발송되기 때문에 추적 번호로 확인 이메일을 받게됩니다.
결제 카드의 모든 결제는 PayPal을 통해 처리되며 세계에서 가장 안전한 결제 플랫폼을 제공합니다. 모든 구매에 대한 지불은 PayPal에 의해 안전하게 처리됩니다.
모든 민감한 정보는 컴퓨터와 PayPal 시스템 사이에 자동으로 암호화되어 귀하의 정보를 보호하는 것입니다.
Customs fees depend on the laws of your country. Our experience is that In the majority of cases you are not required to pay any customs fees. We mark all our orders as low-value gifts. Moreover, we send larger orders in separate packages to avoid such charges.
YES. No matter where you live, we ship our products all over the world.
If you have ordered multiple different items, they may be sent separately.
We recommend you to track your package with USPS if you are in the US, or 17TRACK for the other countries.
Track with USPS
Track with 17TRACK
Note: Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately.
Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately, please try to track again later.
- The carrier hasn’t accepted your package yet.
- The carrier hasn’t scanned and entered tracking information for your package yet.
- Your tracking number is incorrect or invalid.
- The item was posted a long time ago, info not available anymore.
We really apologize that your item was not delivered to you. As much as we would like to have all the items be shipped smoothly, we really do not have control over other possible reasons/factors why an item did not arrive in one’s mailbox. What we can recommend is that you can check with neighbors to see if they possibly have the package or check your local post office.
Most customers who have the same situation as you have found their item either with their neighbor or at the local post office. All domestic delivery issues become the responsibility of the local postal service once it’s been shipped. You may contact them directly.
Please make sure that you have entered your correct and complete shipping details when you ordered. We will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
품목은 납품을 위해 시도되었지만 실패했습니다, 이것은 몇몇 이유 때문에 일지도 모릅니다. clarification에 대한 캐리어에 문의하십시오. 우리는 우리가 때문에 배달 실패 한 패키지에 대해 책임을지지 않는 것을 알 수 없습니다 :
- 상품은 주소에 의해 거부
- 잘못된 / 일legible / 불완전한 주소
- Expired Retention Period – 몇몇 국가에서는, 수신기는 국부적으로 우체국에 있는 그들의 포장을 주장하기 위하여 조언됩니다. 왼손잡이가 없는 경우에, 소포는 우리의 창고에 돌려보낼 것입니다.
- Addressee Absence – 배달 시간에 사용할 수없는 주소
- 세관 정책, 규칙 및 규정
패키지를받지 못한 경우 현지 우체국에 연락하여 다시 배달하거나 항목을 즉시 수집할 것을 권합니다. 일반적으로 캐리어는 수집 마감일을 가지고 있으며 한 번에 패키지를 선택하거나 창고로 돌아갈 수 있습니다.
이 일이 발생하면 패키지가 우리에게 돌아올 때 볼 수 있습니다.
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.
생산 방법 때문에 우리는 우리의 제품 전부를 위해, 우리는 품목이 입증된 손상/완전한 없는 반환을 받아들일 수 없습니다.
우리의 정책은 7 일 지속됩니다. 7일이 구매를 받은 이후로 사라지면 불행하게도 환불이나 교환을 제공하지 않습니다.
반환에 대한 자격이되기 위해, 당신의 품목은 당신이 그것을 받은 동일한 조건에서 사용되지 않아야 합니다. 그것은 또한 본래 포장에서 있어야 합니다.
If the product you received is wrong or defective, please contact us as soon as possible and kindly provide us with your full name, order number and a brief explanation of the issue.
We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.
If an item is missing, please contact us with your order number, the missing item’s product title and photos of the package showing the shipping label.
You must report any problem related to your order before 7 days after your order has been delivered. If a claim is not submitted within the pre-required time, unfortunately, there’s nothing we can do to help you.
가능한 한 빨리 연락 하 고 우리는 당신이 올바른 주소에 당신의 순서를 받을 수 있도록 도울 것입니다. 친절하게 당신의 이름과 순서 번호로 저희를 제공하십시오.
주문이 아직 처리되지 않은 경우, 교체하려는 품목을 변경하는 데 도움이 될 것입니다.
주문의 취소는 아직 배송되지 않았습니다. 10%의 취소 수수료는 주문을 취소하려는 고객에게 청구됩니다. 주문의 취소는 이미 발송 된 주문이 불가능합니다.
제품 이미지는 환상적 목적으로만 사용되며 실제 제품과는 다를 수 있습니다. 모니터의 차이로 인해 제품의 색상도 사이트에 표시된 것으로 나타날 수도 있습니다. 본 제품 이미지의 대부분은 REAL 제품 사진이 아니지만 템플릿과 조업은 우리의 디자인을 전시합니다. 견적 요청
